Person-Centred Care and Communication

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Person-Centred Care and Communication

Understand the future of dementia care person-centred care and communication.

About this short course 

By the end of this Module, you will have knowledge of the impact of dementia as a chronic condition globally and locally. You will understand the importance of person-centred care and how to use the principles of person-centred care to promote communication and lead the type of quality experiences that people living with chronic conditions, their families and carers want and deserve. Learning outcomes for this module include that you:
  • Describe the concept of person-centred care.
  • Explain and discuss the universally accepted core principles of person-centred care and communication.
  • Recognise the benefits and better practice examples of person-centred care and communication at an individual and family carer level; health professional and care staff level and; organisational level.
This module enables you to consider applying some of the underlying principles of person-centred care to your own context to improve the quality of life for people living with chronic conditions, including dementia.

Who should do this course? 

This course is designed for individuals with knowledge of dementia who want to understand, improve, or sustain culture change in dementia care. 

Please note that the module is part of a unit within the Master of Dementia Program.

Course Structure

This is a self-directed course. You can work through the content at any time of day and at your own pace. This includes revisiting earlier released content as needed. Once you have completed the course, you will be eligible to download a personalised certificate of completion. 

Meet your Instructor 

Helga Merl is a Lecturer (Dementia)and Endorsed Nurse Practitioner in Aged/Dementia Care at the Wicking Dementia Research and Education Centre. Helga’s interests include early and timely diagnosis, Memory Wellness Programs, Palliative Dementia Care and enabling environments for people living with dementia.

Biography

Before joining the University of Tasmania, Helga developed and convened the Master Nurse Practitioner Program for the School of Nursing and the Associate Degree Integrated Care in Ageing for the School of Health Sciences at the University of Newcastle (Aus). Prior to that, Helga held senior management and leadership roles in Aged and Dementia Care, including, most recently, the National Clinical Services manager for Integrated Living Australia and the Dementia Care Lead for UnitingCare Ageing NSW/ACT.

Qualifications

PhD (Dementia), University of Tasmania, 2020-current

Understanding Dementia MOOC, University of Tasmania, 2014

Master of Nursing (Nurse Practitioner), University of Newcastle, 2013

Master of Health Science – Aged Care Services Management, Victoria University, 2010

Accelerated Implementation Methodology, Hunter New England Health, 2009

Living With Memory Loss facilitators course, Alzheimer’s Australia NSW, 2009

Certificate IV in Training and Assessment, TAA BSZ - ET Australia, 2008

Diploma in Front Line management, Central Coast Health, 2008

Advanced Supervision, New Fangled Ideas, 2007

Emotional and spiritual competencies for managers, Northern Sydney Central Coast Health, 2005

Graduate Certificate in Aged Care, University of Newcastle, 2003

Action Research course, Southern Cross University, 2002

Graduate Certificate in Palliative Care, Australian College of Nursing, 2000

Dementia Care Learning Program Certificate, HACC Training Project, 1998

Wound Management Certificate, Victorian Nurse Education Service, 1995

Bachelor of Nursing, University of Newcastle, 1993

Memberships

Australian College of Nurse Practitioners

Australian Association of Gerontology

Administrative expertise

Managing Large Projects

Managing Large Clinical Services

Developing and Coordinating Courses at Post graduate and Undergraduate Level e.g. Master Nurse Practitioner and Associate Degree in Integrated Care in Ageing

Developing and Coordinating Units at Post graduate and Undergraduate Level.

Teaching

Health and Social Care, Aged Care, Dementia Care, Palliative Dementia Care, Advance Care Planning 

Teaching expertise

Unit co-ordinator Health and Social Care (Master of Dementia); Course Coordinator Master Nurse Practitioner; Master Mental Health Nurse Practitioner and Associate Degree Integrated Care in Ageing

Unit Coordinator

CAD501 Health and Social Care 1

CAD601 Health and Social Care 2

NURS6621 Clinical Practice A (Nurse Practitioner)

NURS6622 Clinical Practice B (Nurse Practitioner)

NURS6620 Biophysical Processes and Health Assessment; Master of Nursing (Nurse Practitioner)

AGED1001 Healthcare and older People(S1 2018 ONLINE_CAL)

AGED1002 Principles and Delivery of Consumer-Centred Care (S2 2018ONLINE_CAL)

AGED2002 The Ageing Journey1 (S1 2018 ONLINE_CAL)

MEDI6801 Primary Health Care (S2 2018WEBLEARN) (Nurse Practitioner and Master of Clinical Leadership)

MEDI6802 Contemporary Issues in Chronic Disease Management (S2 2018WEBLEARN)

Teaching responsibility

CAD501 and CAD601 Health and Social Support in Dementia Master of Dementia

http://www.utas.edu.au/courses/chm/courses/m7x-master-of-dementia and http://www.utas.edu.au/courses/chm/units/cad501-health-and-social-care-in-dementia-1